Frank Taylor’s Consultancy service trains dental teams to develop superior customer service and helps dentists refine efficient business process by defining realistic fee income targets and establishing how to achieve them.
The highly experienced consulting team also offers the Patient Care Co-ordinator Programme, available at 0% finance, to help increase patient conversion - from potential to loyal – through effective tools such as telephone scripting, verbal strategies, body language and more.
John and Victoria Garrett of Trinity House Dental Practice had this to say about top consultant Tracy Stuart’s training for their team: “Tracy’s ‘scripts’ have resulted in a 100% increase in the number of enquiries that result in new patients registering with us and also a higher treatment acceptance rate for high-end restorative treatments. The Patient Care Co-ordinator Role is very effective and patients appreciate the chance to discuss their needs in an informal way before going into the surgery.”
In addition to their consulting services, Frank Taylor and Associates are also the leading valuers and sales agents to the dental profession, offering a comprehensive suite of services for dentists looking to either buy or sell a practice. For more information call 08456 123434 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
www.ft-associates.com

Issued by EKC, December 2009